Q:

What are the Mas Camp’s opening hours?

A:

BLISS’ Mas Camp is open Monday to Friday, 12pm – 5pm.  The office is closed on Weekends & Public Holidays

Q:

Where can I view BLISS’ costumes?

A:

BLISS’ costumes are on display in our Showroom on 18 Rosalino Street, Woodbrook, during office hours.  Costumes may also be viewed via our online galleries at www.blisscarnival.com.

Q:

 When  is costume registration for the new carnival year?

A:

Costume registration generally takes place during August.  Please visit out website for regular updates on registration times.

Q:

What do I need for costume registration?

A:

For registration, you need the following:

·         Size Information

o   Ladies:  Bra Size (34A, B, C,), Hipband Size (in inches), Bottom Piece Size (S, M, L)

o   Ladies:  Bra Option (Bra, Wholepiece, Tankini)

o   Ladies: Bottom Piece option (Bikini, Thong, Hot Shorts, Tankini-Cut Bottom)

o   Men:  Waist Size (in inches)

·         Downpayment (TT$1,650 US$275, Frontline TT$3,000, US$500)

Always register through the BLISS Mas Camp or via a BLISS Committee Member to ensure registration is valid.

Q:

Can I order extra items with my costumes?

A:

Different costumes may have different additional options.  Standard additional options on all costumes for ladies are bottom piece options:

·         Additional Bikini Bottom - $90

·         Additional Thong - $90

·         Additional Hot Shorts - $120

Costumes may come with options for larger headpieces, backpacks and other embellishments at an additional cost.  These options will be detailing on the registration page and in the section photo galleries, along with the cost attached.

Q:

I did not get a costume… Can I be placed on a waiting list?

A:

Unfortunately BLISS does not maintain a waiting list for costumes. 

Q:

 I’m  unable to collect my costume… Can another person collect on my behalf?

A:

Yes, you must provide the person collecting with a signed letter authorizing the new owner to collect the costume on their behalf, accompanied by a copy of the original owner’s ID.  Alternatively the original owner can send an authorization email to info@blisscarnival.com from the email address attached to their costume.

Q:

When do I collect my costume?

A:

The costume distribution schedule will be emailed to all masqueraders, posted to our website and advertised in local newspapers.  Different sections will have different distribution dates.  The final date of costume distribution is Carnival Saturday, after which all uncollected costumes are no longer available.

Q:

I missed my collection date – what do I do?

A:

You can collect your costume on any day after your designated date, however priority is given to persons collected on their designated day.

Q:

What is the Fast Track service?

A:

Fast Track is a priority service provided by BLISS which allows masqueraders who have paid in full for their costumes a minimal wait time when collecting their costumes.  Fast Track persons are given top priority in the costume collection process.

Q:

When do I need to pay for my costume?

A:

Your downpayment must be paid upon registration, otherwise you order will be incomplete and immediately cancelled.  Costumes must be paid in full prior to collection, and can be paid for in house immediately before collecting the costume (Cash & LINX only).  Masqueraders can also make advance payments at BLISS’ Mas Camp (Cash & LINX only) and online via Credit Card (Visa & MasterCard) through our registration website.

Q:

How can I pay for my costume?

A:

BLISS accepts Cash and LINX in house, and Credit Card (Visa & MasterCard) online through our registration website.  Cheques are not accepted for payment.

Q:

I’ve collected my costume but it does not fit.

A:

Contact the BLISS Customer Service Hotline, who can put you on to a producer who will assist in resizing your costume.

Q:

 What  do I get when I come to costume distribution?

A:

You will receive your costume box & headpiece, a BLISS Goody Bag, filled with carnival essentials, your Food Band & BLISS Wristband.  Your costume is not complete without a wristband and masqueraders not wearing their wristband will be removed from the band.

Q:

I have a comment / complaint – who do I speak to?

A:

Please send any comments to info@blisscarnival.com or via our feedback form at www.blisscarnival.com

Q:

How do I join the BLISS Mailing list?

A:

Send an email to info@blisscarnival.com requesting to be added to the mailing list.

Q:

 I ha ve not been receiving emails from BLISS… what can I do?

A:

Please send an email to info@blisscarnival.com with your information so that we can update our records with your correct email address.  We will send a confirmation once your address has been updated.

Q:

What does BLISS’ all-inclusive package include?

A:

BLISS’ all-inclusive package includes premium alcoholic & non-alcoholic drink, meals, security, on-site paramedics, mobile restrooms, the BLISS Cool Zone © & of course your costume.  For more details on the Ultimate Carnival Experience visit the About Us page.

Q:

Who are BLISS’S affiliates?

A:

BLISS is affiliated with Red Ants, Ultimate Events Ltd., TRIBE Carnival, UK TRIBE (Our UK Partner).  Please do not be fooled by any other groups posing as BLISS partners.

Q:

I forgot my password, what do I do?

A:

Please email info@blisscarnival.com to have your password reset.

Q:

 I would li ke to play as a character / individual for Carnival – who do I contact?

A:

Please email the Mas Camp at info@blisscarnival.com or contact the Mas camp for information on individual costumes.

Q:

 I wo uld like to design my own costume to play with BLISS?

A:

Unfortunately, due to constraints with our band size, BLISS does not allow masqueraders to design their own costumes.

Q:

Does BLISS provide Monday wear?

A:

BLISS does not provide Monday Wear, and encourages our masqueraders to wear part of their costume on Carnival Monday to ensure easy recognition by our Security Team.

Q:

Where is my section in the band lineup?

A:

The band lineup is published in the Member’s Guide which masqueraders receive at costume distribution.  Band lineup is based on a variety of factors and hence cannot be determined at the time of registration.

Q:

 I’m  interested in providing a service / becoming a sponsor of BLISS – who do I contact?

A:

Please email our Band Leader, Dean Ackin, with your proposal at info@blisscarnival.com

Q:

I’m having problems making travel arrangements – can BLISS assist?

A:

We can put you on to several partners who can assist you in confirming your travel arrangements – please email us for further information.

Q:

Can my husband/wife jump in the band?

A:

BLISS only allows paying masqueraders to jump in the band.  Non-masqueraders may observe from the sidelines outside the band, however they will not be allowed to participate.

Q:

If I’m playing in BLISS, can I jump in TRIBE?

A:

TRIBE and BLISS are separate bands, with separate routes.  Masqueraders cannot switch between bands.

Q:

What music is played on the road?

A:

BLISS offers a variety of DJs with different styles to appeal to every masquerader.  Each truck features a different DJ group.

Q:

Where does the band meet?

A:

The starting point is located in Port of Spain – be sure to check your members guide for specifics!

Q:

What time does Mas begin?

A:

The band departs at 10am on Carnival Monday and 7am on Carnival Tuesday.  The band also breaks for lunch on both days at a designated rest stop.